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Please carefully read the following and if you still need immediate technical assistance please call 021 190 5564.

Trouble-shooting Tips:

My TENS is not working:

  1. If you are testing your TENS machine and it is not working please make sure you have the sticky electrodes stuck to your body (upper and lower arm will work). It will not work unless the electrodes are removed from the plastic sheets and stuck to your skin. You must stick at least two pads to your body (one is not enough).
  2. Check you have the battery inserted correctly (+ and -).
  3. Make sure when you swap the cable across to the other channel that you are pushing the button on the other side to adjust the intensity. 

  4. If you need immediate assistance please call 021 190 5564.