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HELP I need to return my TENS machine

Please return the TENS in the pre-paid courier bag provided. Either take to a NZ Post Shop (and ensure you get a receipt) or ring Courier Post on 0800 268 743 to arrange collection of the package from your home address. If you have difficulty getting through to Courier Post it is very quick and simple to book a pick up online at


If you have misplaced the return bag:

  1. Purchase a New Zealand Post red prepaid postage bag with a black tracking sticker.
  2. Return the machine to: NATALCARE NATURALLY, PO BOX 233, TAI TAPU, CHRISTCHURCH 7645
  3. On the back of the parcel, write the return name/address using the same name as your original booking (so I know it is from you for your bond refund).
  4. Keep hold of the tracking number until you see the bond back in your account.