About Us
Introducing…
Jane, John, Jackson and Louie — that’s us.
Natal Care Naturally began back in 2006, at a time when we were the expectant parents.
While pregnant with Jackson, we were introduced to the idea of using a Labour TENS machine during antenatal classes. It made complete sense to us — drug‑free, practical pain relief that could be used at home and in labour — so we set out to hire one.
That’s when we hit a wall.
Every unit in our area was already booked for our due date. We were added to waiting lists, made endless phone calls, and eventually managed to pick one up at the very last minute… only to discover it was old and faulty. At a time when you want to feel calm, prepared and supported, we felt frustrated and let down.
And that’s where Natal Care Naturally was born.
We knew we couldn’t be the only parents to experience this, so we decided to do things properly. We invested in the best Labour TENS units we could find and made them available to expectant parents nationwide. Just as importantly, we made the process simple — an easy online booking system, free door‑to‑door delivery, and free return postage. No chasing. No stress. Just one less thing to worry about.
Fast forward almost 20 years and we’re now a family of four, with two busy teenage boys and a business that has grown alongside our family. Over the years, we’ve had the privilege of being part of thousands of parents’ birth stories, and that’s something we’re incredibly proud of.
Because we’ve stood exactly where you are now, we understand how much reliability matters. The lead‑up to birth can be exciting, emotional, and sometimes overwhelming — so when we say your TENS unit will arrive on time, we mean it. You’ll receive it with plenty of time to try it out, get comfortable using it, and head into labour feeling prepared and confident.
We’re always happy to help. If you have questions, concerns, or just want reassurance, you’re welcome to give us a call — we’re real people, and we genuinely care.
We wish you all the very best for your labour and birth journey.
Jane & John
Let customers speak for us
We used this TENS machine during my wife’s labour, and it was an absolute lifesaver. From the early stages right through to active labour, it provided consistent, drug-free pain relief and gave her a real sense of control over her contractions.
The machine was easy to use, even in the middle of contractions. The boost button was especially helpful when the intensity of the pain ramped up – it gave her instant relief and something to focus on. She said the gentle tingling and pulsing sensations helped distract from the discomfort and made things much more manageable, especially before heading to the hospital.
It’s compact, reliable, and the battery lasted the entire time we needed it. This TENS machine helped delay the need for other pain relief, and it made a noticeable difference in her overall birthing experience. Highly recommend for any expecting mums – a small device that makes a big difference
This is my second baby and my second time hiring TENS. For my first birth I made it to around 7cm before I needed gas as well. For this birth I only used TENS and a birth comb (also purchased from natal care naturally) until transition. I was handling the contractions so well with the TENS that I didn’t think to call my midwife until I started to feel the urge to push. Luckily we live close to the birthing centre. Within 45 minutes of ringing my midwife baby was here. I didn’t take the TENS off until I got into the bath to give birth. Highly highly recommend! Natal care naturally are also super efficient with their shipping. Product arrived quickly and with lots of helpful little goodies. The price is also so worth it!
I hired a tens machine and would do again as many times as needed. Great product, really helped me with the contractions. It is easy to arrange for the hire, the machine is easy to operate, great customer service. Very satisfied!
Loved using the TENs machine during labour, it really helped manage the pain relief.
This service was affordable and really easy to utilise.
Everything came so quickly and packaged nicely. The instructions of how and when to use were clear and "baby brain" friendly.
Will be recommending this service to everyone.
The TENS machine was a total game-changer during labour. It helped me stay calm and in control through each contraction especially in the early and active stages. I loved having something I could manage myself, this is the second time I’ve used the TENS for my pregnancy and I honestly don’t know how I would’ve coped without it. Highly recommend to any mama-to-be!
Popped this down my bra on a tissue once contractions ramped up and it sped things up so much!
Absolutely recommend this machine for natural pain relief ! First timer for home birthing and couldn't have been better with the TENS machine.
Totally worth the effort and money. Great Tens model comparing to the ones I used before. Thank you for providing this service!
I hired a tens machine to use during early labour with the intention of a hospital birth. This got me through 6hrs of contractions! Definitely worth it and helped so much. I used with my first child too and would use it again if we had a third!
Ordered for the second time for the birth of my second daughter. Amazing pain relief. The best service and so easy receiving the machine and sending back. Thanks again!
Definitely recommend! Would not have coped without it! Natal Care was so seamless to order from and send back to. Got my deposit back promptly too!
I hired the tens machine for my second labour and wish I did it for the first! It was so helpful for those early contractions, highly recommend. If you’re on the fence about whether or not it will be worthwhile, please do it :) I promise it will be worth it
Second time hirer for natural births and it’s been the best addition to get through those contractions.
Using the tens machine got me through 8 hours of my labour! Such a good tool for channeling the pain and allowing you to focus on breathing. Absolutely recommend hiring one, it was worth its weight in gold for me.
The TENS machine was fantastic as was the service. I accidentally turned the machine off mid contraction (user error not machine error) and noticed how impactful it was. I will never labour again without one. I wish all hospitals and birthing centres had access to these.